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Identify which URL is outdated
Open the project in the editor and compare its preview with the live published address. Editing a draft does not automatically prove the public page has been updated.
Distinguish a saved draft from a published version and troubleshoot why visitors see an older page.
Open the project in the editor and compare its preview with the live published address. Editing a draft does not automatically prove the public page has been updated.
Ensure the editor has saved your latest changes, then review any required publish or update action for that project. Address readiness warnings before trying to publish again.
Open the live URL in a private window on mobile and desktop. A refreshed private visit can help distinguish a stale browser cache from a real publication problem.
If the old version persists, send support the project link, public link, what you changed and the approximate publishing time. Screenshots of both versions are useful.
Tell us what you tried, what happened instead, and the relevant page link. Include a screenshot or error message if useful. Please hide passwords, OTPs, payment details and visitor information.
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